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YELOMEX - SERVICE AGREEMENT

 

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Purpose of the Terms and Conditions

These general terms and conditions define the terms of use for the services offered by YELOMEX, a company specializing in registered office domiciliation, mail management, and the provision of meeting spaces for companies and self-employed professionals. By using YELOMEX's services, the user expressly accepts these terms and conditions.

 

2. Description of Services

YELOMEX provides the following services:

  • Registered Office Domiciliation: Provision of an official administrative address for a company’s registered office.

  • Mail Management:

    • Option 1: Mail reception, scanning, and digital forwarding via email.

    • Option 2: Poste restante - Mail collection at our offices.

    • Option 3: Weekly or monthly postal forwarding.

  • Meeting Room Facilities: Fully equipped meeting rooms with IT equipment and Internet connection.

 

3. Terms of Service Usage

Access to Services

  • Services are accessible upon signing a contract, providing the required documents, and completing payment.

  • Subscription is reserved for legally established individuals or legal entities.

Client Obligations
The client agrees to:

  • Provide accurate and up-to-date information.

  • Refrain from using the services for illegal activities or actions contrary to public decency.

  • Inform YELOMEX of any changes regarding their status or address.

Contract Duration

  • The service agreement is concluded for an indefinite period and can be terminated at any time via a simple email request.

  • YELOMEX reserves the right to unilaterally terminate the contract in case of non-compliance with these terms.

 

4. Pricing and Payment

Service Plans:

  • Registered Office Domiciliation with Mail Management: €60 (excl. VAT) per month.

  • Domiciliation of Business Units: €110 (excl. VAT), one-time payment.

Payment Terms:

  • Payments are due monthly or according to the agreed frequency.

  • In case of late payment, the contract may be terminated after a formal notice sent via email.

 

5. Protection of Personal Data

YELOMEX is committed to processing users’ personal data in accordance with the GDPR (General Data Protection Regulation) and Belgian privacy laws.

Data Collected:

  • Identity data (name, surname, contact information)

  • Bank details

  • Scan of ID card or passport

  • Contact details for the accountant and ultimate beneficial owner (UBO).

Purpose of Data Processing:

  • Administrative and contractual management of services.

  • Client communication.

  • Compliance with legal obligations, such as anti-money laundering regulations.

Data Retention Period:
Data is retained for a minimum of 5 years, as required by laws on anti-money laundering and counter-terrorism financing.

User Rights:
At any time, you have the following rights:

  • The right to access and rectify your personal data.

  • The right to request the deletion of your data.

  • The right to oppose or restrict data processing.

For any requests, please contact:
MATERNA VERONIKA (Data Protection Officer)
Address: Boulevard Bischoffsheim 39 - 1000 Brussels
Email: yelomex@yelomex.com

 

6. Liability

YELOMEX disclaims all responsibility for:

  • Incidents related to mail forwarding (loss, delay, damage).

  • Any misuse of services by the client.

  • Damages resulting from illegal or undeclared activities.

The client expressly agrees not to hold YELOMEX liable, whether civilly or criminally, for the services provided.

 

7. Disputes

Any dispute regarding the interpretation or execution of these general terms and conditions will be subject to the exclusive jurisdiction of the French-speaking courts of Brussels.

 

8. Modification of Terms and Conditions

YELOMEX reserves the right to modify these terms and conditions at any time. Clients will be notified of any changes via the website or by email.

By using YELOMEX’s services, the client acknowledges having read and fully accepted these terms and conditions without reservation.

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